Khan Oriental Handicrafts (“we,” “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website (khanorientalhandicrafts.com) or services.
1. Information We Collect
We may collect:
- Personal Data: Name, email, phone, shipping/billing address, payment details (processed securely via Stripe/PayPal).
- Non-Personal Data: Browser type, IP address, pages visited (via cookies and analytics tools like Google Analytics).
- User Content: Product reviews, inquiries, or commission requests.
2. How We Use Your Information
Your data helps us:
- Process orders and deliver products.
- Respond to inquiries and provide customer support.
- Improve our website and personalize your experience.
- Send promotional emails (only with your consent; unsubscribe anytime).
3. Data Sharing & Disclosure
We do not sell your data. Limited sharing occurs with:
- Service Providers: Shipping carriers (FedEx, DHL), payment processors, and IT support.
- Legal Compliance: If required by law or to protect our rights.
4. Cookies & Tracking Technologies
We use cookies to:
- Remember cart items and login sessions.
- Analyze website traffic via anonymized data.
- You can disable cookies in browser settings, but some site features may not function.
5. Data Security
We implement:
- SSL encryption for all transactions.
- PCI-DSS compliance for payment processing.
- Regular security audits of our systems.
6. Your Rights
Depending on your location, you may:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Request data portability.
Contact us at privacy@khanoriental.com to exercise these rights.
7. Third-Party Links
Our site may link to other websites (e.g., social media). We are not responsible for their privacy practices. Review their policies separately.
8. Children’s Privacy
We do not knowingly collect data from children under 16. Parents/guardians may contact us to remove unintentionally collected information.
9. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date. Continued use of our site constitutes acceptance.